G-spot Vibrators
Rabbit Vibrators
Clitoral Vibrators
Wand Massagers
Finger Vibrators
Anal Plugs
Anal Beeds
Kegel Balls
Male Masturbators
Penis Pumps
Cock Rings
Prostate Massagers
Butt PlugsReturn policy
Cancellation
We accept order cancellation before the product is shipped. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Returns (if applicable)
1. Due to the intimated nature of the items we sell, we only accept returns that are unopend and have intact packaging and tags. This is because we need to ensure that each product is brand new. This is for the health, safety and peace of mind of our customers.
2. Once the package if opened, the products are considered used, and therefore cannot be returned unless defective.
3. If you plan to return a product, please show us the pictures of the unopend package within 30 days of purchase by email. After we confirm the status of the package, we will provide you with a return address. Return shipping is at your own expense.
4. Please allow up to 3-4 weeks for us to receive and process your return. If you have a question at any time regarding the status of your return, you can request an update at [email protected].
5. The above applies to, but is not limited to, the following scenarios:
(1) Duplicate orders due to operator error.
(2) Return due to change of mind.
(3) Return due to purchase of the wrong product.
(4) Return because you don't need it anymore.
(5) Returen due to the price.
Returns (if defective)
If an item is found to be defective within 180 days of purchase, please contact us with the following information:
(1) Order Number, SKU of the defective item, brief description of the problem;
(2) Pictures or a video of the PRODUCT to illustrate the problem;
After confirming the problem, we will replace it with the same item or another product with a similar price.
Before reporting the problem, please confirm the following information:
(1) Before you test the product, has it been fully charged? Have you pressed the power button long enough for about 3-5 seconds to turn on the product?
(2) For the dildo and vibrator, have you turned on the product before using the remote control to control it? Did you check the battery of the remote control?
(3) Did you check the instruction manual of the product?
(4) All products on our website must not be used while the product is charging.
Refunds (if applicable)
Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund, please contact us at [email protected].
We accept order cancellation before the product is shipped. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Returns (if applicable)
1. Due to the intimated nature of the items we sell, we only accept returns that are unopend and have intact packaging and tags. This is because we need to ensure that each product is brand new. This is for the health, safety and peace of mind of our customers.
2. Once the package if opened, the products are considered used, and therefore cannot be returned unless defective.
3. If you plan to return a product, please show us the pictures of the unopend package within 30 days of purchase by email. After we confirm the status of the package, we will provide you with a return address. Return shipping is at your own expense.
4. Please allow up to 3-4 weeks for us to receive and process your return. If you have a question at any time regarding the status of your return, you can request an update at [email protected].
5. The above applies to, but is not limited to, the following scenarios:
(1) Duplicate orders due to operator error.
(2) Return due to change of mind.
(3) Return due to purchase of the wrong product.
(4) Return because you don't need it anymore.
(5) Returen due to the price.
Returns (if defective)
If an item is found to be defective within 180 days of purchase, please contact us with the following information:
(1) Order Number, SKU of the defective item, brief description of the problem;
(2) Pictures or a video of the PRODUCT to illustrate the problem;
After confirming the problem, we will replace it with the same item or another product with a similar price.
Before reporting the problem, please confirm the following information:
(1) Before you test the product, has it been fully charged? Have you pressed the power button long enough for about 3-5 seconds to turn on the product?
(2) For the dildo and vibrator, have you turned on the product before using the remote control to control it? Did you check the battery of the remote control?
(3) Did you check the instruction manual of the product?
(4) All products on our website must not be used while the product is charging.
Refunds (if applicable)
Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund, please contact us at [email protected].